Effective Date: 05.11.2025

At Teamsters First Capital Credit Union Inc. ("we," "us," or "our"), your privacy is a fundamental priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our financial services.

1. Information We Collect

  • Personal Identifiable Information (PII):
    This includes your name, address, email, phone number, Social Security number, date of birth, and other information you provide when applying for a loan or creating an account.
  • Financial Information:
    Information regarding your income, bank accounts, employment status, credit history, and payment history.
  • Usage Data:
    Information collected automatically when you visit our website, such as IP address, browser type, pages visited, and time spent on pages, through cookies and tracking technologies.

2.How We Use Your Information

We use your information to:

  • Process and evaluate your loan application.
  • Administer your loan account,including billing and payments.
  • Communicate with you regarding your account,services,and updates.
  • Comply with legal and regulatory obligations.
  • Improve our services and website functionality.
  • Prevent fraud and ensure security.

3.Information Sharing and Disclosure

We donotsell your personal information.We may share your data with:

  • Service Providers:Trusted third parties assisting us in loan processing,payment services,customer support,and data management,under strict confidentiality agreements.
  • Regulatory Authorities:When required by law,court order,or government request.
  • Affiliates:As permitted under applicable law to facilitate services.

4.Data Security

We implement comprehensive technical and organizational measures including encryption,firewalls,secure servers,and access controls to safeguard your data from unauthorized access,loss,or misuse.


5.Your Choices and Rights

You have the right to:

  • Access and obtain a copy of your personal data.
  • Request correction or update of inaccurate information.
  • Request deletion of your personal data,subject to legal obligations.
  • Opt-out of marketing communications.
  • Withdraw consent where applicable.

To exercise these rights,please contact us at:
contact@toledoteamstersfederalcu.org


6.Cookies and Tracking Technologies

Our website uses cookies to enhance user experience,analyze site traffic,and deliver personalized content.You can manage cookie preferences through your browser settings.


7.Children’s Privacy

Our services are not directed to individuals under 18 years old.We do not knowingly collect data from children.


8.Changes to This Policy

We may update this Privacy Policy from time to time.Changes will be posted on this page with an updated effective date.

For any questions or concerns about this policy, contact us:

Teamsters First Capital Credit Union Inc.

  • Email contact@toledoteamstersfederalcu.org
  • Helpline (419) 555-2891